This User Agreement ("Agreement") is entered into by and between:

• You (the individual or entity using the Services), and
• Providence Seven LLC d/b/a RealtyCandy and IDXAddons (collectively, "Company," "we," "us," or "our").

By accessing or using any IDXAddons or RealtyCandy products, features, APIs, websites, widgets, automations, integrations, data feeds, or related services (collectively, the "Services"), you agree to be legally bound by this Agreement.

1) Agreement Scope and Relationship to Other Terms

This Agreement governs your access to and use of the Services. It supplements and is incorporated with any applicable:

• Master Services Agreement,
• Subscription Order Form,
• Terms of Service,
• Privacy Policy,
• Data Processing Addendum,
• MLS/IDX Vendor terms,
• and other disclosures or policies we publish.

If there is a conflict, the following order controls unless an Order Form states otherwise:

1. Signed Order Form / MSA, then
2. Data Processing Addendum, then
3. This Agreement, then
4. Website policies.

2) Eligibility and Authority

You represent and warrant that:

• You are at least 18 years old,
• You have authority to bind yourself and/or your organization,
• Your use of the Services is lawful in your jurisdiction,
• You will comply with all applicable laws, regulations, MLS/IDX rules, and broker/association policies.

3) License and Permitted Use

Subject to your compliance with this Agreement, Company grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal business and client-facing real estate marketing operations.

You may not:

• Resell, sublicense, rent, lease, or commercially exploit the Services without written authorization,
• Reverse engineer, decompile, disassemble, copy, mirror, or create derivative works of proprietary components (except where prohibited by law),
• Use the Services to violate MLS rules, fair housing laws, anti-spam laws, privacy laws, or consumer protection laws,
• Use bots/scrapers to extract data beyond permitted use,
• Misrepresent listing data, attribution, or broker/agent identity.

4) Third-Party Data, MLS/IDX Feeds, and Integrations

The Services may include data, content, and integrations from third parties (including MLSs, IDX providers, CRMs, maps, analytics tools, payment processors, and AI providers).

You acknowledge and agree:

• Third-party data may be delayed, incomplete, inaccurate, or unavailable,
• Listing availability, price, status, and media can change without notice,
• Company does not own or control all third-party data and cannot guarantee continuity,
• Your use of third-party services is subject to their terms and policies,
• Access may be suspended or terminated if required by a vendor, MLS, legal order, or compliance obligation.

5) No Brokerage, Legal, Tax, Financial, or Compliance Advice

Company provides software and technology tools only.

We do not provide legal, tax, accounting, financial, brokerage, appraisal, escrow, title, lending, or regulatory advice.

You are solely responsible for:

• Brokerage compliance,
• Fair housing and advertising compliance,
• MLS/IDX rule compliance,
• Consumer disclosures,
• Record retention,
• and all business decisions taken from Service output.

6) AI Features and Automated Outputs

Some Services may use AI or machine-generated outputs (search interpretation, summaries, recommendations, chat responses, content suggestions, etc.).

You acknowledge:

• AI outputs may be inaccurate, incomplete, outdated, or biased,
• AI output is informational and not professional advice,
• You must review and validate outputs before publication or reliance,
• You remain responsible for all final content, communications, and decisions.

7) Availability, Maintenance, and Changes

We aim for reliable service but do not guarantee uninterrupted or error-free operation.

We may, at any time and without liability:

• Modify features, APIs, UI, models, pricing, packaging, limits, or technical requirements,
• Perform maintenance,
• Suspend or discontinue features,
• Enforce usage limits, abuse controls, and security safeguards.

Downtime may occur due to network failures, vendor outages, cyber events, force majeure, or other causes beyond our control.

8) Orders, Billing, and Fees

By subscribing or purchasing Services, you agree to pay all fees, pass-through costs, and applicable taxes described in your plan, invoice, or Order Form.

Unless otherwise stated:

• Fees are billed in advance and are non-refundable,
• Late payments may result in suspension or termination,
• You authorize us (or our processor) to charge your payment method,
• You are responsible for third-party vendor fees (e.g., MLS, IDX provider, mapping, CRM, ad platforms, messaging).

9) Acceptable Use and Prohibited Conduct

You agree not to use the Services to:

• Send unlawful, deceptive, harassing, discriminatory, or infringing content,
• Violate CAN-SPAM, TCPA, privacy, or marketing consent laws,
• Upload malware or malicious code,
• Attempt unauthorized access, penetration, or service disruption,
• Circumvent account limits, authentication, or security controls.

We may suspend accounts for suspected abuse, legal exposure, or security risks.

10) Intellectual Property

All rights, title, and interest in and to the Services, software, documentation, branding, templates, and proprietary content remain the exclusive property of Company and its licensors.

Except for the limited license granted above, no rights are transferred to you.

You retain ownership of your original content and data you submit, subject to rights necessary for us to provide the Services.

11) Confidentiality

Each party may receive non-public information from the other.

Each party agrees to protect confidential information using reasonable safeguards and to use it only for performing under this Agreement, unless disclosure is required by law.

12) Data Security and Privacy

We implement commercially reasonable administrative, technical, and organizational safeguards; however, no system is fully secure.

You are responsible for:

• Account credential security,
• Device/network security,
• User permission management,
• Prompt notice to us of suspected unauthorized access.

Use of personal data is also governed by our Privacy Policy and any applicable DPA.

13) Disclaimer of Warranties

14) Limitation of Liability

15) Indemnification

You agree to defend, indemnify, and hold harmless Company, its affiliates, officers, directors, employees, contractors, licensors, and agents from and against claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Services,
• Your content, campaigns, data, or communications,
• Your violation of laws, regulations, MLS/IDX rules, or third-party rights,
• Your breach of this Agreement.

16) Suspension and Termination

We may suspend or terminate access immediately if:

• You breach this Agreement,
• Payment is overdue,
• Your use creates legal, security, operational, or reputational risk,
• Required by law, court order, MLS, or vendor directive.

Upon termination, your license ends immediately. Sections that by nature should survive (fees owed, IP, disclaimers, liability limits, indemnity, governing law, dispute terms, etc.) survive termination.

17) Force Majeure

Neither party is liable for delay or failure caused by events beyond reasonable control, including natural disasters, severe weather, power/internet outages, cyber incidents, war, terrorism, labor disputes, epidemics/pandemics, governmental actions, or third-party platform failures.

18) Electronic Notices, Updates, and Consent

You agree to receive notices electronically (email, dashboard, website posting, or in-app notice).

Continued use of the Services after an update constitutes acceptance of revised terms.

19) Governing Law and Venue

This Agreement is governed by the laws of the State of Utah, without regard to conflict-of-law principles.

Any dispute shall be brought exclusively in state or federal courts located in Washington County, Utah, and each party consents to that jurisdiction and venue.

20) Miscellaneous

• If any provision is unenforceable, the remainder remains in effect.
• Failure to enforce a provision is not a waiver.
• You may not assign this Agreement without our written consent.
• We may assign this Agreement in connection with merger, reorganization, or sale of assets.
• This Agreement constitutes the entire agreement regarding the subject matter unless superseded by a signed contract.

21) Acceptance

By clicking "I Agree," signing an Order Form, creating an account, or using the Services, you acknowledge that you have read, understood, and agree to this Agreement.